🔁 Return & Refund Policy – AutoQuestHub

At AutoQuestHub, your satisfaction is our priority. We understand that sometimes things don’t go as planned. Here’s our transparent Return & Refund Policy.

🔄 Returns Eligibility

You can request a return if:

• The item is damaged, defective, or not as described

• You received the wrong product

• The item is unused, with original packaging, and in resellable condition

• You request a return within 7 days of delivery

❌ Items Not Eligible for Return

• Used, damaged, or altered products

• Products without original packaging/accessories

• Custom or special order items

• Certain electronics after installation (like Android screens or stereo systems)

💰 Refund Process

Once we receive and inspect your returned item:

1. We’ll notify you by email/message

2. If approved, the refund will be processed within 5–7 business days

3. Refund will be sent via the original payment method

🔁 Exchange Option

In case of a defective or incorrect item, you may request an exchange instead of a refund, depending on product availability.

🚚 Return Shipping

• If the error is on our side (wrong/damaged item), we cover return shipping

• For voluntary returns (change of mind), you cover shipping

📩 How to Request a Return

Email us at support@autoquesthub.com with:

• Order ID

• Reason for return

• Images/video of the product if needed

Our support team will assist you within 24–48 hours.

⚠️ Important Notes

• All returns must be approved before sending

• Refunds are processed only after product inspection

• We reserve the right to reject returns that don’t meet our policy